Tech Support

On this page you will find helpful information for your Loganet connection. Please choose a category.

Dial-up Settings
Windows 95/98
Windows ME
Windows 2000
Windows XP
Mac OS X
Access numbers
E-mail
Outlook Express
Eudora
Phone numbers
Billing address
Adware/Spyware
Troubleshooting

Windows 95/98
printable version

Double-click on My Computer
Double-click on Dial Up Networking
Double-click on Make a New Connection
Erase “My Connection” and type in Loganet
Click Next
Erase the area code and leave it blank.
In the phone number field, put in your local access number (click to find)
Click Next
Click Finish

RIGHT-click on the Loganet icon
LEFT click on “Properties”
Click on the tab that says “Server Types”
Uncheck “Log On To Network”
Uncheck “NETBEUI
Uncheck “IPX/SPX”
Click OK

This should bring you back to Dial Up Networking.

RIGHT click on the Loganet icon, and LEFT click on “Create Shortcut” and answer “Yes” to the box that comes up.

Close Dial Up Networking.
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Windows ME
printable version

Click on Start go to Settings and double click on Dial Up Networking
Double-click on Make a New Connection
Erase “My Connection” and type in Loganet
Click Next
Erase the area code and leave it blank.
In the phone number field, put in your local access number (click to find)
Click Next
Click Finish

RIGHT click on the Loganet icon, and LEFT click on “Create Shortcut” and answer “Yes” to the box that comes up.

Close Dial Up Networking.
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Windows 2000
printable version

Click on Start go to Settings and double click on Dial Up Networking
Double-click on Make a New Connection
In the New Connection Wizard screen click Next
Choose Connect to the Internet, click Next
Choose Set up my connection manually, click Next
Choose Connect using a dial-up modem, click Next
Type in Loganet for your ISP name, click Next
Type in your local access number (click to find), click Next
Type in your username and password and confirm your password, click Next
Before you click finish check the box that says Add a shortcut to my desktop
Click Finish

In the dial up screen click on the Properties button
Click on the Networking tab
Check the box that says Client for Microsoft networks
Click OK at the bottom of the screen
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Windows XP
printable version

Click on Start, Choose Control Panel
In the top left hand side choose Switch to Classic View
On the right double click Network Connections
On the left choose Create a new connection
In the New Connection Wizard screen click Next
Choose Connect to the Internet, click Next
Choose Set up my connection manually, click Next
Choose Connect using a dial-up modem, click Next
Type in Loganet for your ISP name, click Next
Type in your local access number (click to find), click Next
Type in your username and password and confirm your password, click Next
Before you click finish check the box that says Add a shortcut to my desktop
Click Finish

In the dial up screen click on the Properties button
Click on the Networking tab
Check the box that says Client for Microsoft networks
Click OK at the bottom of the screen
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Local Access Numbers
These are dial-up access numbers only
To reach tech support please click on "Phone Numbers" at the top

Logan................................ 644-3870
Woodbine........................... 647-1627
Dunlap............................... 643-1309
Missouri Valley, Omaha,

 

Council Bluffs (local call)...... 402-408-0476

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Mac OS X
Click here for Mac OS 8 (via Apple's web site )

AirPort Tip: If you have an AirPort base station, connect the phone line to your computer's modem and complete the steps below first. Then see the AirPort section at the end of this document.

Steps to connect

Loganet User Information:

Configure Mac OS X with your Loganet information

From the Apple menu, choose System Preferences.
From the View menu, choose Network.
Choose Internal Modem from the Show pop-up menu (or the "Configure" pop-up menu prior to Mac OS X 10.1). If your computer does not have a built-in modem, select your external modem.
Click the PPP tab.
Type your Loganet information into the matching fields. Your username goes in the Account Name field. If you want the other users of this computer to use the same connection, select the "Save password" option.
Click the TCP/IP tab.
Choose PPP.
Type the DNS addresses 204.96.181.75 and 204.96.181.65
Click Apply Now.

Connect and verify

Open Internet Connect. It's in the Applications folder.
Be sure the Configuration pop-up menu is set to your modem.
Click the Connect button.
Once Internet Connect says you're connected, open a Web browser or other Internet (TCP/IP) application to make sure your connection works.

Tip: You can have Mac OS X automatically connect to the Internet whenever you open an Internet application.


Additional steps for AirPort

Disconnect from the Internet.
Unplug the phone line from your computer and connect it to the base station's modem port.
Use the AirPort Setup Assistant utility (/Applications/Utilities/) to copy the computer's settings to the base station.

If you're troubleshooting a base station, see the AirPort: Troubleshooting Guide on Apple's web site.
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Outlook Express
printable version

Open Outlook Express

If it asks you for a Display name, skip to step 2.
At the top you should see “File” “Edit” “View”, etc Click on the one that says “Tools” and then click on “Accounts” from the dropdown menu. Click on ADD and choose MAIL

Step 2

For your display name you can enter anything you'd like. Then click Next

Enter your email address where it asks for it. This will be in the format of user@loganet.net Click next

The Incoming Mail Server should be set to POP3. Below that there is a place for you to enter the
“Incoming Mail Server” In this line, put mail.loganet.net

Below that there is a place for you to enter the “Outgoing Mail Server” In this line, also put mail.loganet.net

Click Next. Put your password in. Remember it is case-sensitive.

Click Next

You should be finished. Some versions of Outlook Express ask for a connection type. If it does, choose “LAN” or “Local Area Network”.

Click Finish
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Eudora
printable version

In Eudora, go to the Tools menu and select OPTIONS
In the Options window, you will see several icons on the left. Select GETTING STARTED
In the REAL NAME field, type your name the way you would like people to see it when they get email from you. For example, John Doe.
In the RETURN ADDRESS field, enter your email address. For example: user@loganet.net.
In the MAIL SERVER (INCOMING) field, enter mail.loganet.net
In the LOGIN NAME field, enter your username
In the SMTP SERVER (OUTGOING) field, enter mail.loganet.net

In versions 5.5 and greater
Click on Checking mail
At the bottom drop down the menu for Secure Socket When Checking and choose Never
Click on Sending Mail
At the bottom drop down the menu for Secure Socket When sending and choose Never

Click OK at the bottom.

This completes the basic setup
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As always, please call if you need help.
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